Privacy Policy

1. Introduction

SteadyStoneCenter ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines our practices with regard to the collection, use, exposure, and protection of your information whenever you visit our website steadystonecenter.sbs or engage in our yacht charter services.

Your utilization of our services indicates agreement to the data handling as detailed in this document. This policy is compliant with existing privacy laws, which includes the Personal Information Protection and Electronic Documents Act (PIPEDA) and various other Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

You may provide us personal information voluntarily in several ways, including:

• Scheduling a yacht charter
• Reaching out to us via our website or phone
• Opting in for our newsletter and updates
• Submitting information through forms on our site
• Taking part in surveys or marketing events

Possible information collected includes:

• Your name, email, telephone number, and address
• Payment details (handled securely by third-party entities)
• Your preferences and specifications for charters
• Contact information for emergency situations
• Information regarding dietary requirements or health if applicable

2.2 Automatically Collected Information

Our website automatically logs certain data concerning your device and your activities:

• Your IP address and geographic details
• The type and version of the browser used
• Specific pages you access and how long you stay on our site
• Sites that directed you to ours
• Details about your device such as the type and screen resolution

2.3 Cookies and Tracking Technologies

Cookies and related tracking technologies are employed to improve your experience while browsing our website. These tools function to:

• Store your chosen settings and preferences
• Measure site usage and performance
• Deliver customized content
• Refine our service offerings

Your browser settings or our cookie consent feature allows you to manage your preferences regarding cookies.

3. How We Use Your Information

The information we garner is used for several purposes:

• Service Provision: To deliver yacht charter services, manage reservations, and maintain communication regarding bookings
• Customer Service: To address inquiries and provide support
• Transaction Execution: To handle financial transactions and manage invoices
• Security Measures: To assure safe operations and protect against deceptive activities
• Promotions: To send you offers and company updates, subject to your consent
• Site Enhancement: To track usage trends and upgrade site functionality
• Observance of Laws: To adhere to legal and regulatory obligations

4. Information Sharing and Disclosure

We do not deal or rent your private data to third-party entities. However, we may distribute your data under the circumstances listed below:

4.1 Service Partners

Information may be shared with third-party service partners aiding us in various operations such as payment processing, site hosting and maintenance, email outreach, monitoring site performance and analytics, and customer service activities.

4.2 Legal Obligations

We may release your details if law mandates or in response to legal procedures, court directives, exigencies, or investigations of possible illicit activities or fraud.

4.3 Corporate Transactions

Should our company undergo a merger, acquisition, or asset sale, your data may be transferred as a component of this process.

5. Data Security

Our procedures to safeguard your personal data include various technical and organizational measures against unauthorized access or modification, divulgation, or destruction. These include data encryption, secure server use, access regulations, periodic evaluations, and training for our staff.

However, since no method over the internet or in electronic storage is fully secure, we cannot warrant the inexorable security of your data.

6. Data Retention

We store your personal data only as long as required for fulfilling its intended purposes or as mandated by legal standards. Typical retention periods are:

• Charter bookings: 7 years for tax and legal reasons
• Promotional correspondence: until the point of unsubscription or deletion
• Web analytics: 26 months
• Customer interaction: 3 years past the final engagement

7. Your Rights and Preferences

You are granted rights to access, correct, or delete your data within legal confines, transfer your data, eschew marketing communications, and direct cookie use. To exercise your rights, reach out to us via the provided contacts.

8. Third-Party Services

8.1 Google Analytics

We utilize Google Analytics for insights into website engagement. You may opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Outlets

Our website includes links to various social media platforms that maintain their unique privacy guidelines.

8.3 Payment Handling Entities

Transaction processing is facilitated by third-party services adhering to PCI DSS standards.

9. Cross-Border Data Transfers

Data about you can be moved to and handled in countries other than Spain. We uphold adequate precautions as per the respective privacy legislations in these countries.

10. Privacy of Minors

Our services are not crafted for children under the age of 13, and we intentionally do not solicit their information. Should you conclude that we might have inadvertently collected data from a minor, please promptly contact us.

11. Modifications to This Policy

The Privacy Policy may be updated periodically to reflect any changes in our practices or legal obligations. Notification of such changes comes through posting on our website, emailing registered users, or announcing on our site. Continued use following the adaptions implies your acknowledgement and assent.

12. How to Contact Us

For inquiries regarding this Privacy Policy or our information practices, connect with us at:

13. Adherence to Google Ads User Consent Guidelines

We are in alignment with the Google Ads user consent stipulations. Changes to cookie/tracking preferences can be done at any point using our cookie settings feature.